- Help - Info. to Error Message(s) -

You haven't received email confirmation?
Please look first in your Spam folder
If you can't find this email, please go to the login screen and 
you will find instructions below under INFO  

You can't Login? Below youŽll find solutions for common causes:

1. You haven't paid yet.

2. You paid but have not yet been freed to play.
   (Error Message: "Your account has not yet been confirmed")
   Your payment has not yet been approved!
   Please compare the instructions of the confirmation mail with the bank 
   account data of your transaction. Eventually, please let us know of any 
   abnormalities by filling out a Questionnaire in order to trace your 
   payment under http://www.braincontest.org/Nachfrage_Mail_e.txt  

3. You have answered incorrectly or the time ran out. (After break off, 
   you will receive an email with a detailed report of your incorrect answer.
   We also have a detailed record in our Log file.
  
4. Your may have typed an incorrect email address, or incorrect user key.
   (Error Message: "Email address or Password unknown:)
   Please check if you entered in the correct email address and user key for
   the particular round.

5. You have already successfully participated. 
   (Error Message: "You already participated!")
   Then the next game round awaits you!
   Appointment announcements under 
   http://www.braincontest.org/html/actualities.html

   Frequently Asked Questions(FAQs) are under 
   http://www.braincontest.org/html/faqs.html